Privacy Policy for Evin Assist

Updated June 15th, 2023

This privacy policy explains how the Evin Assist iOS and Android app ("App") collects, uses, and protects your information. By using the App, you consent to the terms of this privacy policy.

Collection of Information

The App sends us data including crash reports (which provide information on app malfunctions), analytics data (which helps us understand app usage), and purchase data (which helps us manage app subscriptions). This data is tied to a random device ID generated by your device. Unless you provide us with the device ID, make a purchase in the App, or enter a license key in the App, we cannot connect crash reports or analytics data to your personal identity.

Additionally, we collect anonymized analytics data via Google Analytics. This data does not contain the device ID and thus cannot be connected to your personal identity.

Use of Information

We use the information you provide to respond to inquiries, provide customer support, and enhance our services. With your consent, we may also use this information to send marketing communications such as newsletters or promotional offers.

Protection of Information

We take your information security seriously and employ various administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, or misuse.

Disclosure of Personal Information

Your personal information is not sold or rented to third parties. It may be disclosed to service providers like Apple (for iOS app operations), Google (for Android app operations, analytics, crash logs, cloud services, and support), Microsoft (for cloud services), and Brevo (for sending emails), which help operate the App and provide our services. These service providers are obligated to protect your information according to applicable data protection laws.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. You may also have the right to object to the processing of your personal information, or to request restriction of its processing. To exercise any of these rights, please contact us using the information provided below.

Changes to this Privacy Policy

This privacy policy may be updated from time to time to reflect changes in practices or legal requirements. Notice of any material changes will be provided to this privacy policy by posting a notice on this website or by other means as required by law.

Contact

If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us by filling out the contact form.